Refund Policy

1. Our Commitment to Customer Satisfaction

At Net IPTV Pro, your satisfaction is our top priority. We are confident in the quality and reliability of our service, and we offer a 7-day money-back guarantee to ensure you are happy with your purchase. If you are not satisfied with our service, please contact us within 7 days of your purchase to request a refund.

2. Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• You must request a refund within 7 days of your initial purchase.
• Your account must not have violated our Terms of Service.
• You must have attempted to resolve any technical issues with our customer support team.

3. How to Request a Refund

To request a refund, please contact our customer support team at support@netiptvpro.com with the following information:

• Your full name and the email address associated with your account.
• Your order number.
• A detailed explanation of why you are requesting a refund.

Once we receive your request, we will review it and notify you of the approval or rejection of your refund within 5-7 business days.

4. Non-Refundable Circumstances

Please note that we do not offer refunds in the following circumstances:

• Refund requests made after the 7-day money-back guarantee period.
• If you have violated our Terms of Service.
• If you have used a significant portion of the service.
• If you are experiencing issues that are not related to our service (e.g., slow internet speed, incompatible device).

5. Contact Us

If you have any questions about our Refund Policy, please contact us at support@netiptvpro.com.